We are currently experiencing higher than usual call volumes, resulting in longer wait times. We apologize for any inconvenience this may cause and appreciate your patience as our team works diligently to assist you.
On Wednesday, June 17: Our Branches and Member Connect call centre will open at 10:15 AM, instead of their usual start time.
In Branch
With branches across Southern Ontario, it's easy to bank with us.
Member Connect
Speak to a DUCA Member Connect Representative, Monday - Friday: 9:30am - 7:00pm and Saturday: 9:30am - 1:30pm.
Toll‑Free (Canada & U.S.): 1-866-900-3822
International: +1-416-223-8502
Compliments and concerns
Whether you'd like to share a compliment, concern, or complaint, we're here to listen. Learn about the available options and the next steps for sharing your feedback.
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