We are currently experiencing higher than usual call volumes, resulting in longer wait times. We apologize for any inconvenience this may cause and appreciate your patience as our team works diligently to assist you.
On Wednesday, June 17: Our Branches and Member Connect call centre will open at 10:15 AM, instead of their usual start time.
In Branch
With branches across Southern Ontario, it's easy to bank with us.
Member Connect
Speak to a DUCA Member Connect Representative, Monday - Friday: 9:30am - 7:00pm and Saturday: 9:30am - 1:30pm.
Toll‑Free (Canada & U.S.): 1-866-900-3822
International: +1-416-223-8502
Member complaints and concerns
Your comments are important to us. Please download and complete the form. Instructions on how to submit are included on the form.
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