Personal Account Services and Fees

Personal Account Services and Fees

ATM, Online and Telephone Banking Services
DUCA or THE EXCHANGE® ATM transactions * Free
Canadian (non-DUCA ATM) Interac® cash withdrawals $2.00
US$ ATM cash withdrawals $5.00
International ATM cash withdrawals $5.00
Interac® point-of-sale transactions $0.50
Online bill payments $0.50
Online statements Free
Interac® e-Transfers® $1.25
In-Branch Services
Bill payments $0.75
Bill payment trace/recall $10.00
Cheque/EFT/Debit cleared $0.30
Transfer to cover a cheque Free
Cheque certification $10.00
Stop Payment - With complete details $10.00
Stop Payment - With partial details $15.00
Stop Payment - No funds to cover cheque $40.00
NSF cheques/EFT $40.00
Chargebacks - Third party cheque Free
Chargebacks - Own cheque $40.00
Reprocessing fee $6.00
Hold cheque/EFT min. $15.00
Processing non-encoded cheque $12.00
Duplicate statement (> 6 months) $5.00
Cheques not written in currency of acct. $12.00
Draft $7.00
Earn More Savings Account Transactions (Transfers & Withdrawals) $2.00
Wire Payment*** Starting at $10.00
US Dollar Savings/Chequing
US Draft US $7.00
Transfer to/from other account to cover cheque US $10.00
Cheque cleared US $1.50
Stop payment US $40.00
NSF cheque US $40.00
Go Euro Account
Account maintenance fee Free
Cash deposits/ withdrawals Free
Registered Plans
Transfer to another institution $50.00/ transfer
Withdrawals within 3 months of deposit (excludes TFSA) $50.00
Withdrawal from TFSA Free
RRIF payment by DUCA draft Free
Copy of receipt previously issued $10.00
Change conditions on plan $10.00
Additional Fees
Inactive account (after 2 years) $20.00/yr.
Balance transferred to other institutions $25.00
Close account within 90 days $25.00
Items received for collection 0.10%/$30.00 min.
Search of records (>6 months) Minimum 2 hours $30.00/hr. per employee
Audit confirmation (rush +$10) $30.00 min
Fax statement $10.00
Roll coins $0.50 per roll
Garnishees require to pay letter $50.00 min.
Paper statement $2.00/month
Overdraft Protection Service **
Monthly fee $2.50
Interest rate 18%
Safety Deposit Boxes
1.5” x 5” $40.00 (+ HST)
2.5” x 5” $55.00 (+ HST)
2.5” x 10” $85.00 (+ HST)
5" x 5" $85.00 (+ HST)
5” x 10” $155.00 (+ HST)
10” x 10” $250.00 (+ HST)
Replace key $50.00
Drill box at cost
Additional Foreign Currency Fees
Pensions - Receipt required $2.00
Pension - No receipt required Free
Global Cheque / Foreign Draft $10.00
Stop payment on foreign draft $25.00
Foreign currency collection items (not US$) + bank charges $5.00
Foreign deposits (Euros, Pounds Sterling) $7.00

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